Order Fulfillment

You’ve probably seen this famous question on an Amazon site: “Want it delivered Saturday, October 15? Order it in the next 7 hours and 10 minutes, and choose One-Day Shipping at checkout.” But what if you want to order in 8 hours?  Why can’t you get one-day shipping...

Worker-Centric Design

If you were to design a facility that your children had to work in, what would it look like? Background This research is a response to the Material Handling & Logistics Summit of 2007, which identified several challenges for the Material Handling Industry in the...